Good article by one of the Kenan- Flagler profs (Micah, did you have Dave Roberts?) . Chris and I were just commenting on the great customer service we had in Minnesota this past holiday weekend. It really was great and they were all rewarded for it. Troubleshooter: Take these etiquette tips and pay them forward - Troubleshooter - NewsObserver.com. … [Read more...]
Troubleshooter: Take these etiquette tips and pay them forward – Troubleshooter – NewsObserver.com
Matt Lauer and I Have Something In Common
Yep---I bet you didn't know that I have a famous connection. Well, kind of sort of. On the Today Show this morning they highlighted Matt's first job as a newspaper deliverer. Guess what? That was MY first job too! And a pretty fun one when I think back on it! I delivered The Sandusky Register when I was in grade school at North Fairfield. I am not really sure what years I did it but I lived there from 3rd grade through 7th grade so that gives you an idea. I loved it. My … [Read more...]

